Planning
The Message the Day Before Your Side Jeep Tour, Explained
Every booking ends the same way: a short message the day before, with a time and a place. Here is how to read it, and what to send back.
Short answer
The day before your tour we send your pickup time by phone or WhatsApp, to the number in your booking. The place does not change: the main entrance gate of your hotel. Reply so we know it reached you. If nothing has arrived, write to us on WhatsApp at +90 536 603 75 84 with your booking reference.
What the message contains
Two facts, and both matter. The time is yours alone: it is set for your hotel on your date, so a friend staying down the road may be sent a different one. The place is the main entrance gate of your hotel — not the lobby, not the pool bar, not a side door.
It reaches you in the language you picked in the form: English, German, Russian, Polish or Turkish. If you ticked the WhatsApp box, look there first; otherwise expect a call.
Why your booking shows no time
Your pickup time moves with your hotel and with that day's convoy, so it is fixed and sent the day before rather than printed on the booking. A clock time printed weeks ahead would be a guess, and we would rather send you a real one late than a wrong one early.
What can be said in advance is the shape: a day tour calls once breakfast is over, and the night safari is a late-afternoon collection. Where the pickup sits in the whole programme is in the day, stop by stop.
What to do with it
- Reply. A one-word answer is enough. It tells us the time reached the person who will be standing at the gate.
- Read the hotel and the date in it. If either is wrong, say so in the same reply rather than on the morning.
- Pass it on. Anyone in your party sleeping in another room needs the same time.
- Be at the main gate at that time, ready to leave, with the fare in euros and whatever the day asks for.
One thing the message cannot fix: free cancellation runs until 48 hours before the start, which is earlier than the day before. If your plans are wobbling, settle them before the message comes.
If the message does not come
Check the number you put in the form for missed calls and unread chats; a call from a number you do not know may well be us. Still nothing? Write to us on WhatsApp at +90 536 603 75 84 with your booking reference and your hotel, and we send the time again.
Do not borrow another guest's time. Their hotel and their place in the convoy are not yours. This holds for every area of the belt — pickup from Gündoğdu explains why sitting at one end of it fixes nothing in advance. For the form itself, see how booking works, and for the areas we collect from, the pickup page.
